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Developing To Lead
     
For information on any of these programmes, please e-mail us at consult@itkcl.com
     
Effective Management Skills and Techniques
This programme will give you the opportunity to better understand your role as a modern manager and develop techniques that will help you progress. The programme will examine valuable skills such as communication, problem solving, delegating, decision-making and the management of people.
Successful Performance Appraisals
Performance appraisals are essential for bridging the gap between organisational and individual needs. A good appraisal leads to higher morale, improved performance for the organisation and individual. This programme will allow you to fully understand the performance appraisal process and its benefits.
 
Recruiting the right person
Good recruitment is about recruiting the right person, for the right job, at the right time. This programme will provide you with a clear framework for a successful recruitment strategy. Learn how to prepare for and conduct effective interviews. You will gain the required knowledge to making the appointment that will benefit your organisation.
Building Teams
This programme provides suggestions on ways to ensure that your team is effective and successful. You will examine how to overcome obstacles and build group esteem. Teams who 'work together' respect each other, share information, face challenges head on and readily meet team goals.


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